Privacy Policy

Last updated: 14 July 2026

At Riyal Jewellers, accessible from this website, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy explains what information we collect, why we collect it, and how we use and safeguard it.

Information We Collect

We collect the following information when you browse our website, create an account, or place an order:

• Personal identification details such as your name, email address, phone number and billing/shipping address.
• Order and transaction details necessary to process and deliver your purchase.
• Payment information, which is collected and processed securely by our payment gateway partner (Razorpay). We do not store your card, UPI or bank details on our servers.
• Technical data such as your IP address, browser type and cookies used to improve your browsing experience.

How We Use Your Information

• To process, fulfil and deliver your orders.
• To communicate with you regarding your order, enquiries and customer support.
• To send you updates, offers and marketing communications (only where you have opted in).
• To improve our website, products and services.
• To detect, prevent and address fraud or technical issues.

Sharing of Information

We do not sell or rent your personal information. We share it only with trusted third parties who help us operate our business, such as payment processors (Razorpay), logistics/courier partners, and only to the extent necessary to fulfil your order or comply with the law.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. All payments are processed over encrypted, PCI-DSS compliant channels.

Cookies

Our website uses cookies to enhance your experience, remember your cart and analyse site traffic. You may disable cookies through your browser settings, though some features of the site may not function properly as a result.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at Riyaljewellers01@gmail.com.

Contact Us